Frequently Asked Questions
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Frequently Asked Questions
General Questions
We offer comprehensive IT services including:
- Healthcare IT solutions (EHR implementation, HIPAA compliance)
- General IT support and digital transformation
- Web development and digital presence
- IT consulting and strategy
- System integration and automation
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We are based in Nassau, Bahamas, and serve businesses throughout The Bahamas. We're a 100% Bahamian-owned company with deep local knowledge and expertise.
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Getting started is easy! You can:
- Contact us through our website contact form
- Email us at Info@ARCTechnology.digital
We'll schedule a free consultation to discuss your needs and provide a tailored solution.
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Healthcare IT
Yes, we specialize in healthcare IT services including:
- EHR implementation and configuration
- HIPAA compliance and security
- Medical software training
- Healthcare interoperability
- Data migration and integration
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We work with a variety of healthcare systems and can help you choose the best solution for your practice. Our team has experience with major EHR platforms and can provide guidance on system selection, implementation, and optimization.
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Yes, we provide comprehensive training programs for healthcare staff including:
- End-user training for clinical staff
- Administrator training for IT personnel
- Custom training materials and documentation
- Ongoing support and refresher courses
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General IT Services
We serve small to mid-size businesses across various industries including:
- Healthcare practices and clinics
- Retail and e-commerce businesses
- Professional services firms
- Manufacturing and distribution
- Non-profit organizations
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Yes, we provide ongoing IT support and maintenance services including:
- 24/7 technical support
- System monitoring and maintenance
- Security updates and patches
- Performance optimization
- Regular health checks
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Absolutely! We specialize in cloud migration and management services including:
- Cloud strategy and planning
- Data migration services
- Cloud security implementation
- Cost optimization
- Ongoing cloud management
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Web & Digital Presence
Yes, we provide comprehensive web development services including:
- Responsive website design
- E-commerce solutions
- SEO optimization
- Website maintenance
- Digital marketing support
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Website development timelines vary depending on complexity:
- Simple business website: 2-4 weeks
- E-commerce website: 4-8 weeks
- Custom web applications: 8-12 weeks
We'll provide a detailed timeline during our initial consultation.
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Yes, we offer ongoing website maintenance services including:
- Regular updates and security patches
- Content updates and management
- Performance monitoring and optimization
- Backup and recovery services
- Technical support
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